- Project Management Professional (PMP) Certification - Project Management Institute (PMI)
- Certified Scrum Master (CSM) - Scrum Alliance
- MA - Professional Writing and Rhetoric, George Mason University
- BA - English, George Mason University
Lucy Connor began teaching business communications for George Mason University's (GMU) School of Business after she earned her master's degree in professional writing and rhetoric from GMU in 2013. As a senior technical writer for ASM Research in Fairfax, Virginia, Ms. Connor won the 2013 ASM Research Innovation Award for her research in documentation usability, and in 2014 she won the ASM Research Extraordinary Service Award for implementing recommendations based on this research. Ms. Connor has also developed training courses for State Department Diplomatic Security agents and implemented process improvement initiatives for the FBI's Combined DNA Indexing System (CODIS).