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George Mason UniversitySchool of Business

Building Her Future: A Bridge Between Technology and Management

Written by Katherine Johnson Dias on .

Kapan croppedAnnika Kapani, an information systems and operations management senior, transferred to George Mason University her junior year. She described George Mason as a “prime location for endless job opportunities,” in business and technology, which would give her an edge over business majors from other universities upon graduation.

Kapani, who plans on graduating in spring 2019, chose to major in information systems and operations management because she views that skillset as the future of business. She described the major as a “bridge between the technical and managerial aspects.”

During her short time at the School of Business, Kapani has already held two internships.

“I believe internship experiences makes a person stronger, and also gives them a sense of what they want to do and where they want to be post-graduation. You get a better understanding of professionalism interning under different companies,” she said.

Kapani interned at Navy Federal Credit Union during the spring 2018 semester, and worked under three departments within the lending area. These areas included insurance, insurance claims, and correspondence.

As an insurance intern, Kapani was responsible for analyzing and sorting data that would be exported into a database for further review. Under insurance claims, she helped people with damages to their homes get repairs.

“At the time, Hurricane Harvey was in action so the department was behind on their tasks. I was able to help insurance claims catch up on thousands of overdue tasks,” she said. “I would communicate with members via email or phone call to understand their situation with the damages on their house and the steps they were taking to handle it. Then I would order an inspection to visit the house and make sure repairs were completed.”

The last department she worked with was correspondence, which she described as the most challenging because “it dealt with responding to members’ questions regarding anything under mortgage and equity servicing.” However, Kapani enjoys a challenge and said she learned the most working with correspondence because it required her to have “general knowledge of many business unites under lending.”

For summer 2018, she is interning with KPMG in the federal cyber risk advisory area.

School of Business Career Services helped Kapani secure this internship by providing meet-and-greet events on-campus with KPMG recruiters. She was able to meet one-on-one with a recruiter, which “helped me build a relationship for future recruiting events.”

“It gave me the opportunity to make sure the recruiter was able to connect applying my name to a face when looking into my internship application,” she said.

From her internships, Kapani has learned that “the most important skill to have going into any job is the ability to learn and adapt to something you have never seen or dealt with before.” She added that the internships would ease her transition from being a student to a young professional after graduation.

“Many people have told me that there is more to what you learn in classes that make you successful in the commercial world, and that is the ability to adapt and learn new things quick, accountability, attention to detail, and professionalism.”