George Mason UniversitySchool of Business

Exploring a Career in Information Systems & Operations Management

Use this site to learn about what the Information Systems and Operations Management (ISOM, formerly DMIS) major has to offer. You can explore:
Description of the Major
Skills Needed
Sample Occupations
ISOM in the Business World
Professional Associations
Student Organizations

*For more information check out our Blackboard Organization: Career Management- Undergraduate


Description of the Major

Information Systems and Operations Management (ISOM) students acquire a solid foundation in the management of both business operations and information technology. The ISOM curriculum emphasizes business-relevant concepts of information technology and the design and management of technology-driven business solutions. The major teaches students to leverage their knowledge of Information Systems, Operations Management, and business fundamentals to design, improve, and manage business processes.

The Bachelor of Science in Information Systems and Operations Management prepares students for a wide range of career options that intersect management of people, processes, and technology. ISOM graduates typically fill organizational roles that require them to solve business problems by identifying suitable process improvements and accompanying technological solutions. Our recent graduates work in major organizations where they define business requirements, identify and design suitable IT-driven business solutions, and support the management of complex technology projects.

Job Responsibilities of ISOM Majors Include:

  • Applying information technology to deliver a business capability
  • Assisting in making appropriate corporate investments into business technology
  • Documenting, modeling and analyzing business processes for automation and improvement
  • Identifying requirements for business process improvements and technological solutions
  • Planning and designing IT-driven business solutions
  • Quality management and control
  • Testing and evaluating existing and new operational and information systems
  • Managing operations in a supply chain

(Back to top)

Skills Needed

  • Working familiarity with computer hardware and software, including programming and web design.
  • Managerial experience: Working in office with others as a team, supervision of other co-workers.
  • Customer service: Ability to work well with clients, partners, and co-workers.
  • English language proficiency
  • Time management: Ability to work on multiple projects with strict deadlines.
  • Analytical skills: Ability to engage in complex problem solving that requires quick-thinking.

Skills Gained in the Major

  • Understanding of business and technological fundamentals
  • Innovative thinking - Identifying opportunities for innovative business applications of existing and emerging technologies
  • Modeling and analyzing business operations and processes
  • Gathering and analyzing business and user requirements for technology solutions
  • Maximizing business value of technology through improved management of business operations and business processes
  • Analytical abilities and problem solving - identifying business technology capabilities and requirements needed to solve business problems

(Back to top)

Sample Occupations

(Connected to the Bureau of Labor and Statistic’s online Occupational Outlook Handbook)

  • Business Management Analyst/Consultant
  • Business Technology Associate
  • Computer Programmer
  • Computer Security Specialist
  • Computer Systems Analyst
  • Computer Support Specialist/Help Desk Analyst
  • Computer Training Specialist
  • Database Administrator/Data Communications Analyst
  • Information Systems Manager
  • Information Technology Project Manager
  • Network Analyst
  • Operations Manager
  • Operations Research Analyst
  • Project Manager
  • Program Control Analyst
  • Program Implementation Analyst
  • Program Manager
  • Risk Management Analyst/Security Support Specialist
  • Systems Analyst
  • Technical Trainer
  • Technical Support Specialist
  • Technical Writer
  • Web Analyst/Programmer

(Back to top)

ISOM in the Business World

  • “The ISOM major gave me a solid foundation to build my career upon. There was a perfect balance of theory and real-life implementation.” -Dave Waddelove, General Dynamics (ISOM Spring 2007)
  • “ISOM is a great major. Most of the things that were taught in class are things I either use today or are used by the professionals around me. ISOM gives chance to mix both IS and business to an ultimate hybrid of both. Having a business base and an IS specialty is highly demanded in today's work force” -Amir Edjlali, Northrop Grumman (ISOM Spring 2008)
  • “This degree can take you anywhere. Specialized degrees in IT pigeon hole you into certain bodies of knowledge, but this degree allows you to walk in a management role...ISOM majors are much more marketable.” -Rose Nowrey, Project Performance Corp. (ISOM Fall 2007)
  • “ISOM has opened up many opportunities for me in both the business world and in personal development. It has given versatility within the field of business by being able to have the insight in both the functional and technical aspects of business." -Thanit Baker, CGI Federal (ISOM Spring 2008)
  • “ISOM is a well rounded major that includes the business aspect combined with technology. I felt this major became more and more useful as I began to move up in the IT field because most of the courses taught management materials like project management, database design..." -Sean Kwok, L3 Communications (ISOM Fall 2007)
  • “If you're interested in current and emerging technology, and you always want to be employable, choose an ISOM major over other engineering majors. Engineering majors are worthwhile programs of study (my first two years were in engineering), but business will always need technology, and nobody understands the technology business needs better than an ISOM major.” -John Eisenschmidt, Entrepreneur consulting National Cancer Inst. (ISOM Summer 2008)
  • “Many of the business managers recognize and appreciate ISOM program’s focus on both business and technology.” -Elizabeth Finegan, CGI Federal (ISOM Spring 2008)
  • “ISOM major prepares you for any type of analytical and project management career paths that require knowledge of both business and technology.” -Heather Hudson, Freddie Mac (ISOM Spring 2008)

(Back to top)

Sample Professional Associations and Publications

(Back to top)

Student Organizations

Mason Information Systems and Operations Management (MISOMA)

(Back to top)