Ioannis (Yannis) Bellos

Ioannis (Yannis) Bellos is an Associate Professor in the Information Systems and Operations Management Area at the Costello College of Business, George Mason University. His research interests are found at the intersection of sustainable and service operations with an emphasis on innovative business models. His primary focus has been on service-based business models shaping what is known as the sharing and access economy. The novelty of these business models lies in the fact that customer value is linked primarily to the product “use” rather than the product. He also studies the emerging practice of service design as a managerial discipline. Professor Bellos’ work has appeared in book chapters and leading journals, including Management Science, Manufacturing and Service Operations Management, and Production and Operations Management. Bellos teaches Operations Management to Executive MBA, MBA, and undergraduate students. He was voted as MBA Faculty of the Year by the Classes of 2017, 2020, and 2021. In his executive education teaching, Bellos focuses on helping organizations understand what value they are creating and how they are creating that value as a means of achieving operational and service excellence. In addition to the George Mason University Costello College of Business, he has taught at the Georgia Tech Scheller College of Business and the University of Cambridge Judge Business School. 

Areas of Expertise

• Sustainable Operations
• Service Design and Service Operations
• Innovative Business Models 

Academic or Industry Experience 

With 14 years of academic experience, Professor Bellos is an active member of the Institute for Operations Research and the Management Sciences (INFORMS), the Manufacturing and Service Operations Management Society (MSOM), and the Production and Operations Management Society (POMS). He has served the Operations Management community by organizing mini-conferences, workshops, conference tracks and student paper competitions. 

Selected Achievements

• Distinguished Mentor, Faculty Mentoring Communities (FMC) program, George Mason University, Fall 2021-Spring 2022
• Faculty of the Year, MBA Classes of 2017, 2020, and 2021, School of Business, George Mason University, 2017, 2020, and 2021
• Nominated for the 2021 George Mason University Teaching Excellence Award, George Mason University, 2020 

Education

• PhD - Operations Management, Georgia Institute of Technology
• Diploma, Mechanical Engineering, Aristotle University of Thessaloniki