ISOM Faculty Media Mentions

“The majority of returns are just regular good customers. But then there are these purchasers that buy something knowing that they’re going to return it,” Mehmet Altug, associate professor of ISOM, says an interview with MarketPlace on Zara's announcement of charging for returns. 

Charging consumers for a return isn’t new, you’ll often see it attributed to electronic purchases. However, Mehmet Altug, associate professor of ISOM, notes in an interview with Retail Dive that “From a profitability perspective if you’re the only retailer doing that in your sector, in your industry, then you might start to face some demand issues. Customers may start to go to another retailer.”

After the tragic shooting in Uvalde, Texas, firearm stock prices have increased says Brad Greenwood, associate professor of ISOM, in an op-ed for The Conversation. “As of the close of trading on May 31, 2022, the stock price of weapons-maker Sturm Ruger was up more than 6.6% since May 23, the day before the shooting.”

Sometimes businesses will hijack a competitor’s ad keywords to gain new customers. Siddharth Bhattacharya, assistant professor of information systems and operations management, has written an article for Harvard Business Review on a study he has done, along with coauthors Jing Gong and Sunil Wattal, on competitive poaching.

“As online sales increase, the return rate has also increased significantly, and I don’t think it’s a secondary problem anymore,” says Mehmet Altug, associate professor of ISOM, in an interview with CNBC.

Brad Greenwood, an associate professor of ISOM, co-authored with Mitchell Zamoff of the University of Minnesota and Gordon Burtch of Boston University, new research discovered NYPD body cameras have decreased complaints and arrests.

“The goal of a supply chain is to get the right products to the right place at the right time in the right condition. If there’s a disruption, one of those things isn’t happening,” says Cheryl Druehl, associate dean of faculty, in an interview with CNBC.

“Generally, a grocery store empty shelf is the signal of a demand and supply mismatch,” says Mehmet Altug, an associate professor of Information Systems and Operations Management, in an interview with Northern Virginia Magazine.

Ioannis Bellos, associate professor of information systems and operations management, discussed his research on electric vehicles (EVs) and their adoption with Forbes.

Brad Greenwood, associate professor of Information Systems and Operations Management, was interviewed by the Alexandria Times on how “there have been three significant benefits to body cameras being worn by New York City police officers."