Watch On-Demand: June 23, 2022 Empowering Frontline Employees Panel


On Thursday, June 23, 2022, the Center for Retail Transformation at George Mason University's School of Business hosted a panel on Empowering Frontline Employees, sponsored by Microsoft. Part of the Center's Transforming Retail series, this panel discussed the challenges and opportunities facing retailers as they seek to empower store teams to deliver a superior shopper experience.  

The panel of experts included:  

  • Chris Todd, CEO, Theatro  
  • Christiana DiMattesa, Senior Director Marketing, Under Armour  
  • Julian Mills, CEO, Quorso  
  • Sue McMohan, Retail/Consumer Goods Industry Advisor, Microsoft